Privacy Policy
Last updated: [Date]
At a glance
We collect only the information we need to process your order and deliver it — your name, address, contact details and payment confirmation. We never sell your data, and you can request access, correction or deletion at any time.
1. Who we are
Restful Nights UK ("we", "us", "our") operates restfullnightsuk.online, selling the Blackout 3D Contoured Sleep Mask and NightCalm Night-Time Nutritional Support. We handle your personal data in line with the UK GDPR and Data Protection Act 2018.
Registered address: [Registered UK address]
Email: support@restfulnightsuk.online
2. Information we collect
- Identity & contact data — name, delivery address, billing address, email, phone number
- Order data — products purchased, order value, order history, discount codes used
- Payment data — processed securely by our payment providers; we don't store full card details
- Technical data — IP address, browser type, device information, pages visited
- Marketing data — your preferences for receiving emails from us
3. How we use your information
- To process and deliver your order, including sharing necessary details with Royal Mail for tracked delivery
- To communicate with you about your order or a customer service query
- To send marketing emails where you've opted in — you can unsubscribe any time
- To improve our website and prevent fraud
4. Legal basis for processing
We rely on: performance of a contract (fulfilling your order), legitimate interests (fraud prevention, improving our service), consent (marketing, non-essential cookies), and legal obligation (tax and accounting records).
5. Sharing your information
We share data only where necessary — with payment processors (Visa, Mastercard, PayPal, Apple Pay) to complete transactions, and with Royal Mail to deliver and track your order. We do not sell your personal data.
6. Cookies
Our site uses cookies to run the shopping cart and understand site usage. See our Cookie Policy for full details.
7. Data retention
We keep order and account data only as long as needed to fulfil the purposes above, including tax and accounting requirements (typically up to 6 years for financial records).
8. Your rights
Under UK GDPR you can request access, correction, deletion or portability of your data, object to or restrict processing, and withdraw consent at any time — email support@restfulnightsuk.online.
9. Data security
We use SSL-encrypted checkout and restricted access controls to protect your information from unauthorised access, loss or misuse.
10. Children's privacy
Our products, including NightCalm, are not suitable for children under 18, and our website is not intended for use by children.
11. Changes to this policy
We may update this policy from time to time. Any changes will be posted here with a new "last updated" date.
12. Contact us
Questions about this policy? Email support@restfulnightsuk.online or write to [Registered UK address].